Grupo Océanos Unidos S.A.C.
Av. República de Panamá 3418 int 301, Urb. Limatambo, San Isidro, Lima, Perú
Phone +51 974639139
E-mail: ventas@gousaclogistics.com

1. Introduction

Welcome to gousaclogistics.com, a website dedicated to providing services in foreign trade, customs, transportation, and national and international logistics. This website is owned by Grupo Océanos Unidos S.A.C., located at Av. República de Panamá 3418 int 301, Urb. Limatambo, San Isidro, Lima, Perú, and with the following contact information: phone: +51 974639139, email: ventas@gousaclogistics.com.

This document aims to establish the terms and conditions governing the access to and use of the website by users, as well as to inform them of their rights and obligations. By accessing and using the website, the user expressly agrees to these terms and conditions and commits to comply with them.

The owner reserves the right to modify these terms and conditions at any time without prior notice, and it is the user's responsibility to review them periodically.

2. General Information

The website provides information about the foreign trade, customs, transportation, and national and international logistics services offered by the owner, as well as the possibility to request and contract these services through the platform. The website is intended for individuals or legal entities requiring these services for their commercial or professional activities.

Access to the website is free and open, except for internet connection costs borne by the user. However, to request and contract services, the user must first register on the website by providing their personal data and creating a user account with a username and password. The user is responsible for the accuracy, truthfulness, and updating of their data, as well as for the proper custody and use of their user account, preventing its transfer or use by unauthorized third parties.

The services offered on the website have a specified price, which is indicated in each case and includes applicable taxes. The user may choose among the payment methods available on the website, which may include credit or debit card, bank transfer, PayPal, or any other method established by the owner.

Payment shall be made at the time of the service request, unless otherwise indicated. The owner reserves the right to modify the prices of the services at any time, without affecting services already requested or contracted.

3. Eligibility

To access and use the website and its services, the user must meet the following requirements:

• Be over 18 years old or have the legal age to contract in their country of residence;
• Have full legal capacity to enter into contracts and assume obligations;
• Reside in one of the countries where the owner provides services, as indicated on the website;
• Accept these terms and conditions and the website's privacy policy.

The user declares and guarantees that they meet these requirements, and that the data provided to the owner is true, accurate, and complete.

The user shall be solely responsible for any false or inaccurate statements made, as well as for any damages caused to the owner or third parties due to non-compliance with these requirements.

The owner reserves the right to verify the user's compliance with these requirements and to deny or cancel access or service to any user who does not comply, without prejudice to any legal actions that may apply.

4. User Code of Conduct

The user agrees to access and use the website and its services in accordance with the law, morality, public order, and these terms and conditions. In particular, the user undertakes to:

• Respect the intellectual and industrial property rights of the owner and third parties regarding the content, products, and services of the website, and not to copy, reproduce, distribute, modify, transform, publicly communicate, transfer, transmit, or exploit in any way such content, products, or services without written authorization.
• Not engage in illegal, fraudulent activities or actions contrary to good faith or to the safety and interests of the company.
• Not introduce or spread computer viruses or any other malicious code that may affect the website or third parties.
• Not impersonate other individuals or use another user’s account without authorization.
• Not send spam or unsolicited advertising, nor use the site for commercial purposes without the owner's permission.
• Not harass, threaten, defame, slander, or violate the rights of other users or third parties.
• Not use the site for illegal purposes or in a way that negatively affects the reputation of the company or third parties.

The owner reserves the right to suspend or cancel access for users who violate these rules.

5. Intellectual Property

Grupo Océanos Unidos S.A.C. is the owner or licensee of all intellectual and industrial property rights of the website, its design, content, products, and services, including texts, images, graphics, logos, trademarks, software, etc.

Access to the website does not imply transfer or license of these rights. The user may use the site only for personal and non-commercial purposes. Any unauthorized use may result in legal action.

6. Your Use of User Content

The website may allow users to upload or share content (comments, images, etc.). By doing so, the user guarantees that they have the necessary rights and grants Grupo Océanos Unidos S.A.C. a worldwide, free, and perpetual license to use such content.

The user agrees to:

• Not violate copyright or third-party property rights.
• Not violate the privacy or rights of others.
• Not upload illegal, offensive, violent, racist, or hate-inciting content.
• Not upload content containing viruses or other malicious elements.

The owner may review, remove, or block any content that violates these conditions.

7. Use of User Content by the Company

The user authorizes affiliated companies to access and use the shared content to provide service support, quotes, or contract services. Grupo Océanos Unidos S.A.C. is not responsible for the use these companies make of the content nor for contracts entered into between users and third parties.

The user must verify the identity and legality of the companies before contracting. The owner does not intervene in commercial relationships that arise between users and third parties.

8. Links to Third-Party Websites

The website may contain links to other websites that are not owned or controlled by Grupo Océanos Unidos S.A.C., in order to facilitate access to complementary or related information.

Grupo Océanos Unidos S.A.C. is not responsible for the content, privacy policies, terms of use, availability, quality, or legality of such third-party websites. Access to third-party sites is the sole responsibility of the user. It is recommended to read their terms and conditions before interacting with them.

9. Disclaimer of Representations and Warranties

Grupo Océanos Unidos S.A.C. does not warrant that:

• Grupo Océanos Unidos S.A.C. does not warrant that the website will always be available, error-free, or operate without interruptions.
• That the content will meet all of the user's expectations or be fit for their particular purposes.
• That the information published is completely up to date or free from omissions.

The user accesses and uses the website at their own risk. Grupo Océanos Unidos S.A.C. shall not be held liable for any damages resulting from the use of the website or the inability to access it.

10. Limitation of Liability

Grupo Océanos Unidos S.A.C. shall not be liable for:

• Technical failures, viruses, network errors, system interruptions, or issues beyond its control.
• Third-party content or services accessible from the website.
• Damages arising from interactions between the user and other companies or users.
• Failure by the user to comply with their contractual or legal obligations.

The user acknowledges that the website may be subject to risks and releases the owner from any claims arising from its use.

11. Indemnification

The user agrees to indemnify, defend, and hold harmless Grupo Océanos Unidos S.A.C. from any claim, liability, damage, loss, or expense (including attorney’s fees) arising out of:

• The breach of these terms and conditions.
• The misuse of the website or its services.
• The infringement of third-party rights by the user.

Grupo Océanos Unidos S.A.C. may transfer the personal data provided by the user to third parties located inside or outside of Peru, when necessary for:

• Performing foreign trade, transportation, logistics, or customs services.
• Complying with legal, contractual, or regulatory obligations.

By accepting these terms, the user expressly authorizes the international transfer of their personal dataBy accepting these terms, the user expressly authorizes the international transfer of their personal data in accordance with the current Peruvian legislation on personal data protection.

13. Website Availability

Grupo Océanos Unidos S.A.C. does not guarantee permanent availability of the website and reserves the right to suspend, interrupt, or cancel its operation, in whole or in part, without prior notice, in cases such as:

• Technical maintenance
• Force majeure
• Connectivity issues
• System updates

Grupo Océanos Unidos S.A.C. shall not be liable for any damages these interruptions may cause to the user.

14. Discontinued services

Grupo Océanos Unidos S.A.C. may modify, suspend, or discontinue the services offered on the website, in whole or in part, at any time and without prior notice or justification.

This includes changes due to operational, strategic, commercial, or legal reasons. The user is responsible for periodically reviewing the terms and conditions of the available services.

15. Fees and Payments

• The services have prices displayed on the platform and include applicable taxes.
• Grupo Océanos Unidos S.A.C. may modify prices without affecting services already contracted.
• Accepted payment methods: credit/debit card, bank transfer, PayPal, or other methods enabled by the owner.
• Payment is made at the time of the request, unless otherwise indicated.
• An electronic invoice will be issued for each contracted service and sent to the user’s email address.
• The user may cancel the service before it begins. In such case, they will be entitled to a full refund within 14 calendar days.

If the user requests the immediate execution of the service, they waive their right to cancellation and refund..

16. There are no third-party beneficiaries.

These Terms and Conditions create rights and obligations exclusively between Grupo Océanos Unidos S.A.C. and the userNo other person or entity shall:

• Consider themselves a beneficiary of this contract, nor
• Enforce rights, actions, or claims based on this document, unless expressly stated otherwise.

17. Compliance with Local Laws

Grupo Océanos Unidos S.A.C. does not guarantee that all contents, services, or features of the website are legal or available in all countries or jurisdictions.

It is the user's responsibility to:

• Verify the legality of using the website from their country of residence.
• Refrain from using the website if doing so constitutes a violation of applicable local laws.

Grupo Océanos Unidos S.A.C. reserves the right to restrict access to the site in certain jurisdictions.

18. Applicable Law

These Terms and Conditions are governed by the laws of the Republic of Peru. The user agrees that, for all matters related to the website, its contents, or services, they will submit to Peruvian law, without prejudice to the conflict of law rules that may be applicable in other countries.

19. Dispute Resolution

Any dispute, conflict, or claim related to the use of the website, its contents, or services shall be handled in a manner in an amicable and good faith manner between the user and Grupo Océanos Unidos S.A.C..

If no agreement is reached, both parties agree to submit to the jurisdiction of the competent courts of Lima, Peru, expressly waiving any other jurisdiction that may correspond to them.

20. Titles and Headings

The titles and headings used in these Terms and Conditions are for reference only and are employed to facilitate reading. They do not affect the interpretation or legal scope of the clauses contained herein.

21. Severability

If any provision of these Terms and Conditions is found to be null, invalid, or unenforceable by a competent authority, the remaining provisions shall remain in full force and effect.

The parties agree to replace the invalid clause with another that most faithfully preserves the spirit and purpose of the original provision.

22. Contact Information

For inquiries, suggestions, complaints, or claims, the user may contact Grupo Océanos Unidos S.A.C. through the following official channels:

• Legal Name: Grupo Océanos Unidos S.A.C.
• Address: Av. República de Panamá 3418, Int. 301, Urb. Limatambo, San Isidro, Lima – Perú
• Phone +51 974 639 139
• E-mail: ventas@gousaclogistics.com